I have a secondary insurance, why am I getting
Either your secondary insurance carrier did
not cover the service, it was applied to your deductible, or we
were never given a copy of your secondary insurance.
Why does it take so long to receive a bill?
We did not hear from your insurance carrier
What is the difference between copay and coinsurance?
Your copay is a set amount you pay at the
time of each service. It usually ranges between $5 and $20. Some
insurance carriers may be more or less. Coinsurance is a percentage
of the bill that is the patient's responsibility after the insurance
I have insurance, why isn't my bill paid in
Your insurance carrier did not cover the service,
there was no referral issued or your insurance carrier denied
the service as plan terminated.
I paid copay at time of service, why
am I still getting a bill?
Your insurance denied claim as a non-covered
service or plan terminated.
Why must I pay for a copy of my medical
Releasing health information to other health
care providers, patients, and authorized users is a basic function
when managing health information. However, we must charge for
this service because of the time and expense associated, including
obtaining proper authorization, processing and postage costs.
|Copy pages 1 through 25
|Copy pages 26 through 50
|Copy pages in excess of 50
||actual cost of postage
Do I need to contact my insurance company to find out what will
We encourage you to contact your insurance company or your employer
with specific questions about what is or is not covered by your
Will you send my bill to my insurance company(ies), or will I
have to do it?
If we are contracted with your insurance careers, we will gladly
file your bill with your insurance companies. Just make sure you
give us complete information on those companies, including addresses,
policy numbers, etc.
If we are not contracted with your insurance
company, it is your responsibility to pay at time of service.
You may bill your insurance company directly for reimbursement.
What if I receive a check from my insurance company?
If your insurance company issues you a check for services rendered
at our clinic and a balance remains on your account, we prefer
that you deposit the payment into your checking account and write
a personal check made out to Adolescent and Young Adult Medicine,
PS for that amount. Please mail your personal check and a copy
of the Explanation of Benefits to the address on your billing